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Articles published by American Customer Satisfaction Index

Pet Supplies Plus, Sam’s Club, Chewy, and Tractor Supply Company Spearhead Retailer Satisfaction Heading Into the Holiday Season, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Rocket Mortgage Shoots Past Competitors in Inaugural Mortgage Lenders Customer Satisfaction Results, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Wawa Takes First Place in Inaugural Convenience Store Study, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Customer Satisfaction With Televisions and Personal Computers Reaches Record Highs, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Subaru, Toyota, Mercedes-Benz, and Tesla in a Tight Race for Automobile Supremacy, While Hybrid Drivers Are Most Satisfied Customers, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
U.S. Customer Satisfaction Growth Stagnates, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
TikTok Dances to Social Media Lead, While Google Tightens Grip on Search Engines, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
LongHorn Steakhouse and Texas Roadhouse Taste Victory Among Restaurants, While Chick-fil-A Leads Fast Food for 10th Straight Year, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Customers Prefer Fiber Internet When Available, While Satisfaction with Streaming Service Reaches Record High, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Samsung Ties Apple Atop Cell Phone Market and Now Leads 5G Phones, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Small Gain Keeps Customer Satisfaction at Record Level, Says ACSI
From American Customer Satisfaction Index
Via Business Wire
Customer Satisfaction With Airlines Reaches All-Time High, as Travel Industry Rebounds to Prepandemic Levels, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Atmos Energy Hits Highest Customer Satisfaction Score Since 2018, as Energy Utilities See Gains, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
USAA Bank Raises the Bar Among Financial Services, While Credit Unions Bounce Back After 5-Year Slide, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Over 60% of Retailers See Customer Satisfaction Spikes, With Costco, H-E-B, and Publix Leading the Way, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
U.S. Customer Satisfaction at Record High
From American Customer Satisfaction Index
Via Business Wire
Citizen Satisfaction With Federal Government Services Jumps Again, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Record Increase in Customer Satisfaction Impacts Consumer Spending and GDP Growth, Says ACSI
From American Customer Satisfaction Index
Via Business Wire
Amazon and Chewy Headline Retailer Satisfaction Going Into the Holidays Amid Spending Priority Shifts, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Consumer Satisfaction With Health Insurance Hits Record High, While Nonhospital Care Joins Index Leaders, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Household Appliances Join the Television Industry (and Three Others) Atop the Customer Satisfaction Index, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Toyota Takes Pole Position Among Automobiles, While Luxury Leaders Lexus and Tesla Are in Hot Pursuit, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
The American Customer Satisfaction Index Experiences Largest Increase in 15 Years
From American Customer Satisfaction Index
Via Business Wire
YouTube Distinguishes Itself Among Social Media Players, While Google Regains Foothold on Search Engines, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Chick-fil-A Leads Restaurant Satisfaction for 9th Straight Year, but Jimmy John’s and Outback Steakhouse Are Closing the Gap, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
AT&T Wears the Internet Connectivity Crown in Customer Satisfaction, While Amazon Prime Video and Peacock Surge Among Streamers, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Apple Secures Top Spot in Cell Phone Market but Shares Lead Among 5G Phones With Samsung, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
The American Customer Satisfaction Index Edges Up Again
From American Customer Satisfaction Index
Via Business Wire
Customers Give Hotels ‘5 Stars’ as Guest Satisfaction With the Industry Surges, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Atmos Energy Leads Energy Utilities in Customer Satisfaction as Overall Industry Remains Stable, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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