LogicMonitor, the leading SaaS-based platform for AI-powered data center transformation, today announced the availability of Edwin AI, LogicMonitor’s AI Agent for ITOps (IT Operations), in the new AI Agents and Tools category of AWS Marketplace. Customers can now use AWS Marketplace to easily discover, buy, and deploy AI agent solutions, including LogicMonitor’s Edwin AI using their AWS accounts, accelerating AI agent and agentic workflow development.

Edwin AI is an AI agent for ITOps: purpose-built to accelerate incident investigation and resolution while cutting through operational noise. It correlates alerts, pinpoints root causes, and recommends or initiates remediation to help teams resolve issues faster and operate more efficiently. With Edwin AI, IT teams can shift from firefighting to proactive operations, boosting productivity without adding headcount.

"By offering Edwin AI in AWS Marketplace we're providing customers with a streamlined way to access our AI agent for ITOps, helping them buy and deploy agent solutions faster and more efficiently,” said Karthik SJ, GM of AI, LogicMonitor. "Our customers in healthcare and financial services, as well as MSPs, are already using these capabilities to reduce alert noise, lower IT service management incidents, drive faster resolution, and boost operational efficiency, demonstrating the real-world value of agentic AIOps with Edwin AI.”

Edwin AI delivers essential capabilities including event intelligence, AI agents, and incident automation intelligence. These features enable customers to focus on higher value work and scale more quickly.

With the availability of AI Agents and Tools in AWS Marketplace, customers can significantly accelerate their procurement process to drive AI innovation, reducing the time needed for vendor evaluations and complex negotiations. With centralized purchasing using AWS accounts, customers maintain visibility and control over licensing, payments, and access through AWS.

To learn more about Edwin AI in AWS Marketplace, visit https://aws.amazon.com/marketplace/management/products/prod-sxqrmc6xdn2yu/overview. To learn more about the new AI Agents and Tools category in AWS Marketplace, visit https://aws.amazon.com/marketplace/solutions/ai-agents-and-tools/.

About LogicMonitor

LogicMonitor® offers AI-powered data center transformation. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. LogicMonitor provides IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.

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