Anthology, the leading educational technology company, today announced powerful new capabilities within its award-winning constituent relationship management (CRM) and student engagement solution, Anthology Reach. These features, including faculty alerts and AI-powered real-time journeys, further strengthen Anthology’s vision of intelligent, connected student engagement by uniting insights, communication, and action across campus systems.

Now integrating more deeply with Anthology’s learning management system (LMS), Blackboard, and powered by Microsoft AI, these enhancements are designed to help institutions turn early indicators into coordinated intervention at scale.

Faculty and Advisor Alerts Powered by Anthology Reach + Blackboard

The latest Reach release introduces a dynamic new layer of student risk intelligence and cross-campus collaboration to improve student outcomes. Unlike traditional early-alert systems that only identify issues, Reach brings insight and intervention together in a single platform—seamlessly aligning alerts with action.

• Faculty and student advisors are alerted to student success indicators (e.g., missing assignments, low grades, disengagement) in real time.
• Advisors receive clear visibility as to students who may be disengaging and in need of support via Engagement Scores clearly displayed in the advisor’s Reach workspace.

These new capabilities address a pressing challenge. A recent national study by Anthology found that nearly 25% of faculty report the absence of early warning systems as a key barrier to intervening when students are at risk of falling behind.

“Faculty and advisors are deeply committed to student success, but they often lack early, reliable insight into which students are struggling,” said Bruce Dahlgren, CEO of Anthology. “This integration is about meeting that challenge together. By surfacing those signals sooner and streamlining outreach, we’re helping institutions empower their staff when it matters most.”

Real-Time Journeys—AI-Powered Personalization at Scale

Institutions using Reach can create real-time journeys that move beyond generic messages—delivering the timely, personalized communications today’s students expect. Built on the power of Microsoft Dynamics 365 and enhanced by Copilot’s AI features, the real-time journeys in Reach present a major evolution in engaging students.

Key capabilities include:

• Behavior-triggered communication to students in response to real-time events like missed deadlines or registration activity.
• A no-code journey builder that puts control in the hands of non-technical staff.
• AI-driven suggestions for next-best actions, timing, and messaging to maximize engagement.

Anthology Reach is an award-winning CRM, providing institutions with critical higher education-specific functionality to optimize marketing, recruitment, admissions, and student support. Reach was named a Commander in both Tambellini's StarChart™: 2025 Enterprise CRM and Tambellini's StarChart™: 2025 Advising & Degree Planning. Learn more.

About Anthology

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Millions of students around the world are supported throughout their education journey via Anthology’s ecosystem of flagship SaaS solutions and supporting services, including the award-winning Blackboard^® (LMS), Anthology^® Student (SIS/ERP), and Anthology^® Reach (CRM). Through the Power of Together, we are uniquely inspiring educators and institutions with innovation that is meaningful, simple and intelligent to help customers redefine what’s possible and create life-changing opportunities for people everywhere. www.anthology.com.

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