WellSky® Unveils Advanced Analytics Solution to Drive Hospice Quality Improvement Programs and Strategic Census Growth

The new solution transforms how hospice agencies proactively manage quality performance and leverage outcomes to expand the number of people they serve

WellSky, a leading health and community care technology company, today announced the release of WellSky Value-Based Insights for Hospice, a new analytics solution focused on quality of care and market intelligence for hospice agencies of all sizes. The solution tracks clinical quality outcomes for hospice agencies, identifying areas for improvement and generating marketable performance snapshots for agencies and their referral source partners.

As the U.S. Centers for Medicare & Medicaid Services (CMS) tracks and publicizes agency performance within the Hospice Quality Reporting Program (HQRP), hospice providers must establish and support effective Quality Assurance and Performance Improvement (QAPI) programs to proactively track and address performance across key measures. Without quick and scalable access to reliable data, hospice agencies remain prone to immense staff inefficiencies, limitations in analysis, and increased risk, hampering quality and performance improvements. WellSky’s new solution was developed to address these challenges by surfacing real-time data insights that enable providers to pinpoint improvement areas for focused clinical performance and quality improvement.

“The use of WellSky Value-Based Insights has transformed our ability to run our QAPI program, continuously unveiling new learnings and providing agency directors with more time to address other operational areas for sustained growth,” said Kerry Arp, Chief Quality, Compliance, and Clinical Officer at Three Oaks Hospice. “We relentlessly pursue clinical excellence and care that is delivered with the highest levels of dignity and compassion. Ensuring we have an efficient and effective solution to help us succeed within the HQRP is critical to that pursuit.”

The agency scorecard within the platform eliminates manual and cumbersome data extract efforts by hospice agency staff, providing visibility to real-time performance within key measures like the Comprehensive Assessment Measure, Hospice Care Index, Hospice Visits in Last Days of Life, and live discharge rates. Generated from the agency’s electronic health records data, the scorecard surfaces agency-specific insights into clinical optimization opportunities while removing dependencies on manual tracking methods and the use of dated, publicly available data.

To identify the most realistic and probable areas of strategic census growth, the WellSky Value-Based Insights solution provides a complete network analysis of referral activities within an agency’s region, as well as an exportable performance snapshot that comprehensively demonstrates agency results within crucial quality measures. These components help hospice providers optimize allocation of business development resources and educate existing and prospective referral partners on patient outcome trends.

“With hospice quality performance data becoming readily accessible to the public, patients and their families are empowered to make more informed decisions about their care, increasing transparency among providers,” said Wes Little, Chief Analytics Officer and General Manager at WellSky. “WellSky Value-Based Insights enables hospice providers to prioritize and emphasize quality care delivery and patient outcomes while accelerating strategic growth within this dynamic landscape.”

WellSky Value-Based Insights for Hospice is the latest innovation in a line of robust analytics solutions WellSky has developed to help organizations thrive in value-based care delivery. Along with the award-winning WellSky CareInsights for Hospice, these solutions set a new standard for care delivery insights and continuous improvement, helping agencies positively impact clinical, operational, and financial outcomes.

To learn more about how WellSky is helping hospice agencies track and address performance across key quality measures, visit wellsky.com.

About WellSky®

WellSky is one of America’s largest and most innovative healthcare technology companies leading the movement for intelligent, coordinated care. Our proven software, analytics, and services power better outcomes and lower costs for stakeholders across the health and community care continuum. In today’s value-based care environment, WellSky helps providers, payers, health systems, and community organizations scale processes, improve collaboration for growth, harness the power of data analytics, and achieve better outcomes by further connecting clinical and social care. WellSky serves more than 20,000 client sites — including the largest hospital systems, blood banks, cell therapy labs, home health and hospice franchises, post-acute providers, government agencies, and human services organizations. Informed by more than 40 years of providing software and expertise, WellSky anticipates clients’ needs and innovates relentlessly to build healthy, thriving communities. For more information, visit wellsky.com.

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