Enterprise Connect AI Launches to Propel Enterprises Forward in the Fast-Moving AI Era

Registration Now Open; Event Takes Place October 1-2 in Santa Clara, CA

Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), today launches Enterprise Connect AI, a two-day Summit to help IT leaders learn how AI can help make their end users more productive, contact centers more profitable, customer experiences more powerful and IT operations more cost-effective. Enterprise Connect AI takes place October 1-2 at the Santa Clara Convention Center in Santa Clara, CA, with a welcome reception on September 30. Click here to register to attend Enterprise Connect AI.

With the theme, Optimizing AI for Enterprise Growth, the Summit offers dynamic discussions and expert-led sessions designed to equip IT, Communications and CX leaders with the latest strategies to navigate the AI revolution.

“AI is moving fast and IT leaders are scrambling to keep up. We've never seen anything like the excitement and potential of AI in the enterprise. In fact, Omdia estimates that revenues will grow from $6.7bn in 2023 to $62.9bn in 2028,” said Eric Krapf, General Manager, Enterprise Connect. “We created this new event to help tech leaders take a deep dive into AI for enterprise growth.”

Enterprise Connect AI will provide up-to-the-minute, in-depth, vendor-neutral content via three conference tracks – CX, Productivity, and IT Management - to help tech leaders leverage AI to advance their careers and enterprises.

Critical topics to be covered include:

  • Personalizing the Customer Experience with AI
  • Agent Assist…or Replacement?
  • Getting Your Data AI-Ready
  • Confronting the Real-World Costs of Generative AI
  • Working with Your Enterprise’s AI Governance Team
  • Personal Assistants: Who’s Using Them? Who’s Getting ROI?
  • Using AI to Manage Your IT/Communications Infrastructure
  • Top Ten AI Applications for CX Today...and Tomorrow

Enterprise Connect AI will also offer a Networking Hall that will feature technology providers leading the way in developing AI-based capabilities enterprises need to compete.

Enterprise Connect AI sponsors include: Diamond Sponsor: RingCentral; Platinum Sponsors: Audiocodes, Cognigy, and Google; Gold Sponsor: Bandwidth; and Silver Sponsors: NICE and SecureLogix.

To register to attend Enterprise Connect AI, click here.

For media registration click here.

For additional information on exhibition or sponsorship opportunities, contact Will Wise at will.wise@informa.com.

Stay connected with Enterprise Connect AI on X, LinkedIn, YouTube, Facebook and Instagram.

About Enterprise Connect

For more than 30 years, Enterprise Connect has been the leading conference and exhibition for enterprise communications and customer experience in North America. Enterprise Connect brings corporate IT decision makers together with the industry's vendors, analysts and consultants to focus on the issues central to enterprise communications. Enterprise Connect owns and produces No Jitter, (nojitter.com), providing daily blogging and analysis of enterprise communications, and it also serves the community with a weekly email newsletter, research surveys and a Webinar Series. For more information, visit enterpriseconnect.com. Enterprise Connect is brought to you by Informa Tech.

About Informa Tech

Informa Tech is a leading provider of market insight and market access to the global business technology community. Through in-depth expertise and an engaged audience community, Informa Tech helps business professionals make better technology decisions and marketers reach the most powerful tech buyers and influencers in the world. Across its portfolio of over 100+ trusted brands, Informa Tech has over 1000 industry experts, including over 400 research analysts and consultants in global research group Omdia, and a monthly audience reach of over 125 million. Informa Tech is a division of FTSE 100 company Informa plc.

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