MMG Insurance Transforms Agent Experience with Majesco Digital1st® Insurance Platform

Majesco, a global leader of cloud insurance software solutions for insurance business transformation, today announced that MMG Insurance Company, a long-term client of Majesco is seeing significant benefits from the launch announced in October 2021 of its next-generation agent portal built on Majesco Digital1st® Insurance that is integrated with Majesco P&C Core Suite. MMG Insurance has been on their business transformation journey starting with the implementation of Majesco P&C Core Suite on CloudInsurer®, Majesco Enterprise Data Warehouse and Data & Analytics, followed by implementation of a next-gen agent portal built on Majesco’s low code no code platform, Digital1st® Insurance to support their growth strategy.

Recognized with the 2019 NAMIC Award in Innovation, as Company of the Year in 2020 by Maine Insurance Agents Association, and as 2021 #5 Best Places to work in ME, MMG has a 125-year history of offering superior service, technology, and a wide variety of property and casualty products that meet the changing insurance needs of individuals and businesses. As a customer-focused organization, MMG embarked on a business transformation journey to replace their existing legacy system and replace it with a next-gen, digital and data driven solution. Since the implementation of the new agent portal on Majesco Digital1st® Insurance, agents have reaped the benefits, making it easy to do business with MMG.

“We are thrilled with the success we’ve had with our next-gen agent portal built on Majesco Digital1st® Insurance since implementation last year,” says Stacy Shaw, Senior Vice President, Chief Information Officer at MMG. “The power of the digital platform and the dynamic, real-time integration with the Majesco P&C Core Suite has enabled our agents to work seamlessly and provide customers with an accurate quote in real-time. I’ve never seen such a collaborative system and well-integrated platforms.”

Majesco Digital1st® Insurance is a cloud-native, microservices and open API solution that provides a powerful digital experience, no code/low code and outside-in platform with a robust ecosystem of partner apps that can be leveraged through a wide variety of use cases ranging from high-fidelity portals over core systems to well-rounded omni-channel and omni-device customer and agent experiences enriched through heterogenous capabilities. It is pre-integrated with Majesco P&C Core Suite and delivers personalized and engaging experiences well beyond traditional transactional portals to enhance customer satisfaction and business growth.

“We’re excited to be continuing our partnership with MMG, and happy to celebrate the success of their journey that has extended from internal operations to external agent engagement transformation,” says Manish Shah, President, and Chief Product Officer at Majesco. “We are thrilled to provide next-generation core, data and digital SaaS solutions that enable our customers to rapidly adapt and navigate the evolving digital landscape to deliver exceptional agent and customer experiences.”

About Majesco

Majesco is the partner P&C and L&AH insurers choose to create and deliver outstanding experiences for customers. We combine our technology and insurance experience to anticipate what’s next, without losing sight of what’s important now. Over 350 insurers, from greenfields, and startups to some of the world’s largest insurers, rely on Majesco’s SaaS platforms solutions of core, data, analytics, digital, distribution, loss control and rich ecosystem of partners to create their next now.

As an industry leader, we don’t believe in managing risk by avoiding change. We embrace change, even cause it, to get and stay ahead of risk. With 900+ successful implementations we are uniquely qualified to bridge the gap between a traditional insurance industry approach and a pure digital mindset. We give customers the confidence to decide, the products to perform, and the follow-through to execute.

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